Apartments & shared spaces
Shared walls and service routes may matter. Tell us about the building and who can arrange access.
Discuss your space
Feel at home in every room
From the kitchen to the room where you unwind, thoughtful pest care starts with understanding your home.
The right care for the home you love
From a shared building to a family home, the details make a difference.
Houses & brownstones
Consider the whole property, from exterior openings to the rooms where you spend time.
Discuss your spaceA comfortable place to rest
Describe what you have noticed around sleeping areas and ask what needs to be assessed.
Discuss your spaceKnow what happens next
Clear preparation and a shared understanding make the visit more useful. Ask questions before work begins, and keep the instructions for afterward.
Tell us what changed
Share the room, the timing, any photographs and the products you have already tried.
Understand the findings
Discuss what the inspection shows and the preparation, options and price for your property.
Keep the next step clear
Ask about access, re-entry instructions, what to watch for and when to get back in touch.
Care that makes room for everyday life
Children, pets, work-from-home routines and shared spaces belong in the conversation. These details help the team explain the preparation and access arrangements for your visit.
Follow the instructions given for your property and the products used. If anything is unclear, ask before treatment begins.
Prepare for an inspectionGet to know the signs
Explore the evidence worth noticing and the questions that can help shape the right next step.
Before a visit to your home
Start with these practical questions, then talk through the details of your property.
Can you help if I do not know which pest it is?
Yes—start by describing what you have seen, heard or found. A photo can help, but inspection may be needed to confirm the concern.
What should I mention about children and pets?
Let the team know who uses the space and where pets live, eat or sleep. Preparation and re-entry instructions depend on the treatment and products used.
I rent my home. Where should I start?
Tell your landlord or property manager about the concern and ask how access and service will be arranged. Share any relevant building arrangements when you contact us.
How should I prepare my home?
Wait for instructions for the visit you are arranging. You may be asked to make particular areas accessible; moving everything or applying more products beforehand is not always useful.
Let’s talk about your home
Tell us where you are and what you’ve noticed. We’ll help you work out the next step.